Call Or Text 988 If You Are Experiencing A Suicidal Crisis Or Mental Health Distress!

ELLAD Preventative Health Services

ELLAD Preventative Health ServicesELLAD Preventative Health ServicesELLAD Preventative Health Services

ELLAD Preventative Health Services

ELLAD Preventative Health ServicesELLAD Preventative Health ServicesELLAD Preventative Health Services
  • EPH Services
  • About EPH
    • Mission & Values
    • Our Approach
    • Health Blog
  • Services
    • Preventative Services
    • Nutrition
    • Eating Disorders
    • Med Weight Loss
    • EPH Mental Health
    • Diabetes Self Management
    • Wellness Exam
    • Community
  • The Team
    • About Our Team
    • Our Partners
    • Our Team
    • Registered Dietitians
    • Mental Health Team
    • Nurse Practitioners
  • Appointments
    • Appointment
    • Virtual Visit
    • Insurance & Payments
    • No Show Policy
    • Forms
  • Contact Us
  • More
    • EPH Services
    • About EPH
      • Mission & Values
      • Our Approach
      • Health Blog
    • Services
      • Preventative Services
      • Nutrition
      • Eating Disorders
      • Med Weight Loss
      • EPH Mental Health
      • Diabetes Self Management
      • Wellness Exam
      • Community
    • The Team
      • About Our Team
      • Our Partners
      • Our Team
      • Registered Dietitians
      • Mental Health Team
      • Nurse Practitioners
    • Appointments
      • Appointment
      • Virtual Visit
      • Insurance & Payments
      • No Show Policy
      • Forms
    • Contact Us
  • Sign In

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • EPH Services
  • About EPH
    • Mission & Values
    • Our Approach
    • Health Blog
  • Services
    • Preventative Services
    • Nutrition
    • Eating Disorders
    • Med Weight Loss
    • EPH Mental Health
    • Diabetes Self Management
    • Wellness Exam
    • Community
  • The Team
    • About Our Team
    • Our Partners
    • Our Team
    • Registered Dietitians
    • Mental Health Team
    • Nurse Practitioners
  • Appointments
    • Appointment
    • Virtual Visit
    • Insurance & Payments
    • No Show Policy
    • Forms
  • Contact Us

Account


  • My Account
  • Sign out


  • Sign In
  • My Account
An Integrated and Personalized Approach To HealthCare

Welcome

We pride ourselves on providing quality-driven personalized partnerships with our clients. So let's work together to meet your goals.

Get Started

Payment Policy

Payment Policy and Holding Fee

We must make appointments to see our patients as efficiently as possible. No-shows and late cancellations cause problems beyond a financial impact on our practice. In addition, difficulties collecting copayment, cost share, and deductibles cause undue financial hardship to the practice.


A credit or debit card is required to reserve your appointment.  A no-show fee of $50 will be charged if a 24hr notice isn't given before cancellation. Also, copayment and deductible costs will be applied to the fee. 

 

We are committed to providing you with quality and affordable health care. Please read the payment policy below: 


  1. Insurance. We participate in most insurance plans, including Medicare. If you are not insured by a plan we do business with, payment in full is expected at each visit. If you are insured by a plan we do business with but don’t have an up-to-date insurance card, payment in full for each visit is required until we can verify your coverage. Knowing your insurance benefits is your responsibility. Please contact your insurance company with any questions you may have regarding your coverage.
  2. Co-payments and deductibles. All co-payments and deductibles must be paid at the time of service. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments and deductibles from patients can be considered fraud. Please help us in upholding the law by paying your co-payment at each visit.
  3. Non-covered services. Please be aware that some – and perhaps all – of the services you receive may be noncovered or not considered reasonable or necessary by Medicare or other insurers. You must pay for these services in full at the time of visit.
  4. Proof of insurance. All patients must complete our patient information form before seeing a provider. We must obtain a copy of your driver’s license and current valid insurance to provide proof of insurance. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for the balance of a claim.
  5. Claims submission. We will submit your claims and assist you in any way we reasonably can to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company; we are not party to that contract.
  6. Coverage changes. If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits. If your insurance company does not pay your claim in 45 days, the balance will automatically be billed to you.
  7. Nonpayment. If your account is over 90 days past due, you will receive a letter stating that you have 20 days to pay your account in full. Partial payments will not be accepted unless otherwise negotiated. Please be aware that if a balance remains unpaid, we may refer your account to a collection agency and you and your immediate family members may be discharged from this practice. If this is to occur, you will be notified by regular and certified mail that you have 30 days to find alternative medical care. 
  8. Missed appointments. Our policy is to charge for missed appointments not canceled 24 hours before your appointment. These charges will be your responsibility and billed directly to you. Please help us to serve you better by keeping your regularly scheduled appointment.


Our practice is committed to providing the best treatment to our patients. Our prices are representative of the usual and customary charges for our area.

Thank you for understanding our payment policy. Please let us know if you have any questions or concerns.

 

Cancellation Policy

No Show/Late Cancellation Policy:

This policy has been established to help us serve you better. We must make appointments to see our patients as efficiently as possible. No-shows and late cancellations cause problems beyond a financial impact on our practice. When an appointment is made, it takes an available time slot

away from another patient. No-shows and late cancellations delay the delivery of healthcare to other patients. A "no-show" is missing a scheduled appointment without calling us to cancel 24 hours before your appointment. 


A charge of $50.00 will be assessed for each no-show visit appointment if less than a 24-hour notice is given. Please understand that insurance companies consider this charge entirely the patient's responsibility. To cancel or reschedule an appointment, please call EPH Services at 804-616-4378 ext 1  or email info@elladpreventativehealth.com.


This policy is in effect to ensure that all of our patients have the opportunity to be seen promptly.

  • EPH Services
  • Our Services
  • EPH Mental Health
  • Appointment
  • Referral
  • Forms
  • Patient Portal
  • Payments
  • Privacy Policy
  • SMS Terms
  • Terms Of Use

ELLAD Preventative Health

9401 Courthouse Road Chesterfield, VA 23832

804-616-4378

© ELLAD Preventative Health, All Rights Reserved





We Offer A Full Range Of Preventative Services

A Holistic And Evidence Based Approach To Health

Learn more

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept